Frequently Asked Questions

 
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General

 
Do you host adult sites?❤ 10 | Views 1126 | Updated now 2 months
What is the difference between Hosting, Domain and Website?❤ 4 | Views 2159 | Updated now 3 months
How do I choose a suitable hosting package?❤ 3 | Views 1957 | Updated now 3 months
Can I test the services?❤ 2 | Views 407 | Updated now 3 months
Can I change my hosting package?❤ 2 | Views 339 | Updated now 3 months
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Domains

 
How do I get a domain's EPP code?❤ | Views 615 | Updated now 1 months
What does the code 'EPP' stand for?❤ | Views 286 | Updated now 1 months
How can I transfer a domain to Hostico?❤ | Views 248 | Updated now 2 months
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Commercial

 
Can i buy extra space or other resources (ram,cpu) ?❤ 1 | Views 98 | Updated now 4 months
How do I cancel a service ?❤ | Views 155 | Updated now 4 months
How do I update my billing information ?❤ | Views 137 | Updated now 4 months
Can I get a refund for the unused / unwanted services ?❤ | Views 135 | Updated now 4 months
How long does it take to activate my order ?❤ | Views 134 | Updated now 4 months
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Payment

 
I paid, why does the unpaid invoice appear?❤ 3 | Views 394 | Updated now 2 months
When do I receive the invoice for payment?❤ | Views 127 | Updated now 2 months
How can I pay an invoice ?❤ | Views 114 | Updated now 4 months
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Technical

 
Do you offer SSH access ?❤ 1 | Views 175 | Updated now 4 months
What is the difference between SSD and NVMe❤ | Views 214 | Updated now 9 months
How do I redirect a domain from HTTP to HTTPS?❤ | Views 151 | Updated now 4 months
What happens if my site breaks your Terms of Service?❤ | Views 131 | Updated now 1 year
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Email

 
What does safelisting mean, and how we activate it?❤ | Views 211 | Updated now 5 months
How can I rebuild my domain reputation in GMail?❤ | Views 187 | Updated now 10 months
Why do emails get in the spam folder?❤ | Views 73 | Updated now 10 months
What are DKIM, SPF and DMARC?❤ | Views 68 | Updated now 5 months
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SEO

 
What is SEO (Search Engine Optimization)?❤ 2 | Views 222 | Updated now 2 months
What are the benefits of the additional SEO option?❤ | Views 372 | Updated now 3 months
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DNS

 
How do I change a domain's nameservers?❤ | Views 797 | Updated now 3 months
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